Thursday, March 14, 2019

Service Delivery

A service delivery is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
Service Delivery Framework https://en.wikipedia.org/wiki/Service_delivery_framework



Service delivery is very broad in accordance with its scope, including:
1. Public Service Delivery.
Local people can often see problems in healthcare, education and other public services.This theme encompasses 
the policies, systems, measures to improve the quality and efficiency of delivery of public services to citizens.
    
2. Service Delivery in Social Work
Our approach to social service delivery focuses on closing the gaps between needs, policy and  performance to ensure the social service needs of a population are met in a responsive, 
accountable, and sustainable manner.

3. Human Resource Service Delivery, etc
HR Service Delivery definition. HR provides many functions to the organisation, such as payroll processing, 
employee benefits and career advice. These services must be delivered to large workforces
and the ways these are delivered are based on what's known as the HR service delivery model.

Then, what does online service delivery meant? To be continued....